Bug ID 659958: Active Directory Groups update does not show any groups

Last Modified: Jul 27, 2019

Bug Tracker

Affected Product:  See more info
BIG-IQ 1UX Config - Access(all modules)

Known Affected Versions:
5.2.0, 5.4.0, 5.4.0 HF1, 5.4.0 HF2

Opened: Apr 21, 2017
Severity: 3-Major


Active Directory, LDAP groups are not displayed even after the administrator clicks "Update" from the Active Directory > LDAP Groups screen.


Admin has to type in the active directory group details manually or copy it from the BIG-IP system.


This issue happens when the administrator does not have advanced shell access on the BIG-IP system.


Give advanced shell access for the administrator on the BIG-IP system. To give the administrator access to the Advanced Shell, use the following command syntax: modify /auth user <UserID> shell bash

Fix Information


Behavior Change