Bug ID 660760: DNS graphs fail to display in the GUI

Last Modified: May 01, 2019

Bug Tracker

Affected Product:  See more info
BIG-IP DNS, GTM, LTM(all modules)

Known Affected Versions:
12.0.0, 12.0.0 HF1, 12.0.0 HF2, 12.0.0 HF3, 12.0.0 HF4, 12.1.0, 12.1.0 HF1, 12.1.0 HF2, 12.1.1, 12.1.1 HF1, 12.1.1 HF2, 12.1.2, 12.1.2 HF1, 12.1.2 HF2, 12.1.3,,,,,,,, 12.1.4,, 13.0.0, 13.0.0 HF1, 13.0.0 HF2, 13.0.0 HF3, 13.0.1, 13.1.0,,,,,,,,, 13.1.1,,,,,

Fixed In:

Opened: Apr 26, 2017
Severity: 4-Minor
Related AskF5 Article:


Can no longer view the DNS graphs in the GUI after upgrading from an earlier release. The system reports the following error in the GUI when visiting GUI Statistic :: Performance :: DNS: Error trying to access the database.


Accessing the DNS graphs in the GUI fails.


This occurs when the BIG-IP system is licensed for the GTM module (mod_gtm) instead of the DNS module (mod_dnsgtm). This might occur in the case where the system is upgraded from an earlier release such as v10.2.4 (where the module was GTM) to a later release such as v12.1.1 (where the module is DNS).



Fix Information

The DNS graphs are now created in the GUI when the system is licensed for the GTM module (mod_gtm) or for the DNS module (mod_dnsgtm).

Behavior Change