Bug ID 660826: BIG-IQ Deployment fails with customization-templates

Last Modified: May 29, 2024

Affected Product(s):
BIG-IP APM(all modules)

Known Affected Versions:
13.0.0, 13.0.0 HF1, 13.0.0 HF2, 13.0.0 HF3, 13.0.1, 13.1.0,,,,,,,,, 13.1.1,,,

Fixed In:
14.1.0, 14.0.0,

Opened: Apr 26, 2017

Severity: 2-Critical


BIG-IQ involving multiple commands in a transaction to modify customization group fails.


BIG IQ operation failed with scenario involving change to customization group.


Simulation by tmsh for what's done in BIG-IQ: 1) Add a log-on agent in your policy. 2) Edit the log-on agent customization (Advanced Customication: logon.inc and view.inc both) This should create two customization templates. 3) Make a backup of the customization template files in some folder (/tmp). For example: To copy logon.inc and view.inc for logon agent in sjc-access policy?(sjc-access_act_logon_page_ag) below cp statements worked. cp Common_d/customization_template_d/\:Common\:sjc-access_act_logon_page_ag\:\:logon.inc_74991_2 /tmp/logon.inc :Common:sjc-access_act_logon_page_ag::logon.inc_74991_2 cp Common_d/customization_template_d/\:Common\:sjc-access_act_logon_page_ag\:\:view.inc_74991_2 /tmp/view.inc 4) tmsh 5) create /cli transaction 6) modify /apm policy customization-group sjc-access_act_logon_page_ag templates modify { logon.inc { local-path /tmp/logon.inc } } 7) modify /apm policy customization-group sjc-access_act_logon_page_ag templates modify { view.inc { local-path /tmp/view.inc } } 8) submit /cli transaction


There is no workaround.

Fix Information

BIG-IQ will be able to operate on customization group successfully.

Behavior Change

Guides & references

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