Bug ID 660826: BIG-IQ Deployment fails with customization-templates

Last Modified: Nov 07, 2022

Bug Tracker

Affected Product:  See more info
BIG-IP APM(all modules)

Known Affected Versions:
13.0.0, 13.0.0 HF1, 13.0.0 HF2, 13.0.0 HF3, 13.0.1, 13.1.0, 13.1.0.1, 13.1.0.2, 13.1.0.3, 13.1.0.4, 13.1.0.5, 13.1.0.6, 13.1.0.7, 13.1.0.8, 13.1.1, 13.1.1.2, 13.1.1.3, 13.1.1.4

Fixed In:
14.1.0, 14.0.0, 13.1.1.5

Opened: Apr 26, 2017
Severity: 2-Critical

Symptoms

BIG-IQ involving multiple commands in a transaction to modify customization group fails.

Impact

BIG IQ operation failed with scenario involving change to customization group.

Conditions

Simulation by tmsh for what's done in BIG-IQ: 1) Add a log-on agent in your policy. 2) Edit the log-on agent customization (Advanced Customication: logon.inc and view.inc both) This should create two customization templates. 3) Make a backup of the customization template files in some folder (/tmp). For example: To copy logon.inc and view.inc for logon agent in sjc-access policy?(sjc-access_act_logon_page_ag) below cp statements worked. cp Common_d/customization_template_d/\:Common\:sjc-access_act_logon_page_ag\:\:logon.inc_74991_2 /tmp/logon.inc :Common:sjc-access_act_logon_page_ag::logon.inc_74991_2 cp Common_d/customization_template_d/\:Common\:sjc-access_act_logon_page_ag\:\:view.inc_74991_2 /tmp/view.inc 4) tmsh 5) create /cli transaction 6) modify /apm policy customization-group sjc-access_act_logon_page_ag templates modify { logon.inc { local-path /tmp/logon.inc } } 7) modify /apm policy customization-group sjc-access_act_logon_page_ag templates modify { view.inc { local-path /tmp/view.inc } } 8) submit /cli transaction

Workaround

There is no workaround.

Fix Information

BIG-IQ will be able to operate on customization group successfully.

Behavior Change