Bug ID 660913: For ActiveSync client type, browscap info provided is incorrect.

Last Modified: Jun 10, 2021

Bug Tracker

Affected Product:  See more info
BIG-IP APM, Install/Upgrade(all modules)

Known Affected Versions:
12.1.0, 12.1.0 HF1, 12.1.0 HF2, 12.1.1, 12.1.1 HF1, 12.1.1 HF2, 12.1.2, 12.1.2 HF1, 12.1.2 HF2, 12.1.3, 12.1.3.1, 12.1.3.2, 12.1.3.3, 12.1.3.4, 12.1.3.5, 12.1.3.6, 12.1.3.7, 12.1.4, 13.0.0, 13.0.0 HF1, 13.0.0 HF2, 13.0.0 HF3, 13.0.1, 13.1.0, 13.1.0.1, 13.1.0.2, 13.1.0.3, 13.1.0.4, 13.1.0.5, 13.1.0.6, 13.1.0.7, 13.1.0.8, 13.1.1, 13.1.1.2, 13.1.1.3, 13.1.1.4, 13.1.1.5, 13.1.3, 13.1.3.1, 13.1.3.2, 13.1.3.3, 14.0.0, 14.0.0.1, 14.0.0.2, 14.0.0.3, 14.0.0.4, 14.0.0.5, 14.0.1, 14.0.1.1, 14.1.0, 14.1.0.1, 14.1.0.2, 14.1.0.3, 14.1.0.5, 14.1.0.6, 14.1.2, 14.1.2.1, 14.1.2.2, 14.1.2.3, 14.1.2.4, 14.1.2.5, 14.1.2.6, 14.1.2.7, 14.1.2.8, 14.1.3, 14.1.3.1, 14.1.4, 14.1.4.1, 14.1.4.2

Fixed In:
15.0.0, 14.1.4.3, 13.1.3.4, 12.1.4.1

Opened: Apr 26, 2017
Severity: 2-Critical

Symptoms

Clients using Microsoft ActiveSync are failing access policy evaluation.

Impact

ActiveSync "Client UI" expression will fail and a wrong branch will be selected. As a result Clients using ActiveSync may not be authenticated.

Conditions

-- This occurs with clients using Microsoft ActiveSync. -- It can be encountered on upgrade if you are upgrading to version 12.1.2 - 14.1.0 from an earlier version.

Workaround

In the VPE change the ActiveSync "Client UI" expression to: expr { [mcget {session.server.landinguri}] starts_with "/Microsoft-Server-ActiveSync" || [mcget {session.ui.mode}] == 8 }

Fix Information

Session variable session.client.browscap_info is now set correctly.

Behavior Change