Bug ID 663510: F5 EPI or F5 VPN browser helper apps in some cases throw error and quit

Last Modified: May 14, 2019

Bug Tracker

Affected Product:  See more info
BIG-IP APM(all modules)

Known Affected Versions:
13.0.0, 13.0.0 HF1, 13.0.0 HF2, 13.0.0 HF3

Fixed In:
13.1.0, 13.0.1

Opened: May 08, 2017
Severity: 3-Major

Symptoms

F5 EPI or F5 VPN browser helper apps in some cases throw error if they are not configured properly during installation. These apps will not start from browser. In reality, applications are starting but they quit as soon as they are started because of misconfiguration

Impact

Session from browser will appear to be hung if endpoint inspection is configured. Or Network access would appear to be not launching from browser

Conditions

F5 EPI or F5 VPN browser helper apps

Workaround

None

Fix Information

F5 EPI and F5 VPN app now launch properly and are configured correctly during installation.

Behavior Change