Last Modified: May 14, 2019
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BIG-IP ASM, FPS, PEM
Known Affected Versions:
13.0.0, 13.0.0 HF1, 13.0.0 HF2, 13.0.0 HF3, 13.0.1, 13.1.0, 188.8.131.52, 184.108.40.206, 220.127.116.11
Opened: May 22, 2017
Related AskF5 Article: K40510140
BIG-IP devices that need to use a proxy server to communicate with callhome.f5.com, no longer receive, or check for, automatic updates.
The BIG-IP will not be able to contact the callhome server to check for, or receive, updates.
The BIG-IP device is behind a network firewall and outbound communication must be through a proxy.
Updates can be downloaded manually from the F5 Downloads server and installed directly on the BIG-IP.
Proxy settings are correctly used when contacting the F5 callhome server.