Last Modified: Apr 28, 2025
Affected Product(s):
BIG-IP ASM, FPS, PEM
Known Affected Versions:
13.0.0, 13.0.0 HF1, 13.0.0 HF2, 13.0.0 HF3, 13.0.1, 13.1.0, 13.1.0.1, 13.1.0.2, 13.1.0.3
Fixed In:
14.0.0, 13.1.0.4
Opened: May 22, 2017 Severity: 3-Major Related Article:
K40510140
BIG-IP devices that need to use a proxy server to communicate with callhome.f5.com, no longer receive, or check for, automatic updates.
The BIG-IP will not be able to contact the callhome server to check for, or receive, updates.
The BIG-IP device is behind a network firewall and outbound communication must be through a proxy.
Updates can be downloaded manually from the F5 Downloads server and installed directly on the BIG-IP.
Proxy settings are correctly used when contacting the F5 callhome server.