Bug ID 666058: XenApp 6.5 published icons are not displayed on APM Webtop

Last Modified: Oct 16, 2023

Affected Product(s):
BIG-IP APM(all modules)

Known Affected Versions:
12.0.0, 12.0.0 HF1, 12.1.0 HF1, 12.0.0 HF2, 12.1.0 HF2, 12.0.0 HF3, 12.0.0 HF4, 12.1.1 HF1, 12.1.1 HF2, 12.1.2 HF1, 12.1.2 HF2, 12.1.0, 12.1.1, 12.1.2, 12.1.3,, 13.0.0, 13.0.0 HF1, 13.0.0 HF2, 13.0.0 HF3

Fixed In:
13.1.0, 13.0.1,

Opened: May 22, 2017

Severity: 3-Major

Related Article: K86091857


While publishing XenApp 6.5 resources through APM Webtop, some applications are not displaying the icons correctly. VDI Error logs are seen as follows: failed to handle '/f5vdi/citrix/icon/': Incorrect bitmap size.


Icons are not displayed on the APM Webtop


-- XenApp 6.5 is used with their rollup hotfix 6 or 7. -- Some of the third-party applications more icon bitmap information than expected.



Fix Information

Now APM Webtop correctly displays Citrix XenApp icons correctly regardless of the size of the bitmap data.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips