Bug ID 666058: XenApp 6.5 published icons are not displayed on APM Webtop

Last Modified: Oct 01, 2018

Bug Tracker

Affected Product:  See more info
BIG-IP APM(all modules)

Known Affected Versions:
12.0.0, 12.0.0 HF1, 12.0.0 HF2, 12.0.0 HF3, 12.0.0 HF4, 12.1.0, 12.1.0 HF1, 12.1.0 HF2, 12.1.1, 12.1.1 HF1, 12.1.1 HF2, 12.1.2, 12.1.2 HF1, 12.1.2 HF2, 12.1.3, 12.1.3.1, 13.0.0, 13.0.0 HF1, 13.0.0 HF2, 13.0.0 HF3

Fixed In:
13.1.0, 13.0.1, 12.1.3.2

Opened: May 22, 2017
Severity: 3-Major
Related AskF5 Article:
K86091857

Symptoms

While publishing XenApp 6.5 resources through APM Webtop, some applications are not displaying the icons correctly. VDI Error logs are seen as follows: failed to handle '/f5vdi/citrix/icon/': Incorrect bitmap size.

Impact

Icons are not displayed on the APM Webtop

Conditions

-- XenApp 6.5 is used with their rollup hotfix 6 or 7. -- Some of the third-party applications more icon bitmap information than expected.

Workaround

None.

Fix Information

Now APM Webtop correctly displays Citrix XenApp icons correctly regardless of the size of the bitmap data.

Behavior Change