Bug ID 666986: Filter by Support ID is not working in Request Log

Last Modified: Sep 13, 2023

Affected Product(s):
BIG-IP ASM(all modules)

Known Affected Versions:
12.1.3,, 13.0.0, 13.0.0 HF1, 13.0.0 HF2, 13.0.0 HF3

Fixed In:
13.1.0, 13.0.1,

Opened: May 28, 2017

Severity: 3-Major

Related Article: K50320144


In some cases the Support ID of a request might be shorter than 19 digits. In this case filter by Support ID does not work in Request Logs.


Filter by Support ID is not displayed in filter bar and does not affect the list.


-- Support ID is shorter than 19 digits. -- Trying to filter by Support ID.


You can try to filter by last 4 digits of Support ID. Although that does not replace filter by Support ID functionality, it might help.

Fix Information

Filter by Support ID works for any length but 4 digits (in this case search uses the last 4 digits; also a 4-digit Support ID is not a realistic occurrence).

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips