Last Modified: Apr 19, 2019
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Known Affected Versions:
12.1.0, 12.1.0 HF1, 12.1.0 HF2, 12.1.1, 12.1.1 HF1, 12.1.1 HF2, 12.1.2, 12.1.2 HF1, 12.1.2 HF2, 12.1.3, 184.108.40.206, 220.127.116.11, 18.104.22.168, 22.214.171.124, 126.96.36.199, 188.8.131.52, 184.108.40.206, 12.1.4, 220.127.116.11
Opened: Jul 08, 2017
BIG-IP i15600, i15800 appliances utilizing a single 1500W AC power supply (PWR-0341-XX) shut down and trigger a fault.
The power supply shuts down to protect itself. This results in appliance shutdown.
This occurs when all of the following conditions are met: -- PWR-0341-XX Single Supply. -- input voltage is less than or equal to 100VAC. -- System is is drawing maximum power (greater than 1000W). -- Inlet temperature of the power supply is greater than 50C (122F).
You can avoid this issue by doing any of the following: -- Installing two PSUs in the unit. -- Ensuring that input voltage is above 100VAC. -- Operating the system at a temperature lower than 50C (122F).