Bug ID 674249: BIG-IQ AWS license not operational after reboot

Last Modified: Jul 12, 2023

Affected Product(s):
BIG-IQ Platform(all modules)

Known Affected Versions:
5.2.0, 5.3.0

Opened: Jul 16, 2017

Severity: 3-Major


After successfully licensing a BIG-IQ AWS guest instance, a subsequent reboot of the BIG-IQ renders the licensing inoperative. Further attempts to re-license the BIG-IQ AWS instance fails.


The BIG-IQ AWS guest instance with a single (1NIC) network interface is not operational.


The problem occurs on BIG-IQ AWS guest instances with a single (1NIC) network interface.


BIG-IQ AWS guest instances with a single (1NIC) network interface are not supported. The requirement is to have at least two network interfaces. See related notes at: https://support.f5.com/kb/en-us/products/big-iq-centralized-mgmt/manuals/product/big-iq-central-mgmt-amazon-web-services-setup-5-2-0/1.html Adding a secondary network interface to the BIG-IQ AWS guest instance would successfully license the BIG-IQ AWS instance.

Fix Information


Behavior Change

Guides & references

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