Last Modified: Apr 10, 2019
Opened: Jul 16, 2017
After successfully licensing a BIG-IQ AWS guest instance, a subsequent reboot of the BIG-IQ renders the licensing inoperative. Further attempts to re-license the BIG-IQ AWS instance fails.
The BIG-IQ AWS guest instance with a single (1NIC) network interface is not operational.
The problem occurs on BIG-IQ AWS guest instances with a single (1NIC) network interface.
BIG-IQ AWS guest instances with a single (1NIC) network interface are not supported. The requirement is to have at least two network interfaces. See related notes at: https://support.f5.com/kb/en-us/products/big-iq-centralized-mgmt/manuals/product/big-iq-central-mgmt-amazon-web-services-setup-5-2-0/1.html Adding a secondary network interface to the BIG-IQ AWS guest instance would successfully license the BIG-IQ AWS instance.