Bug ID 676690: Windows Edge Client sometimes crashes when user signs out from Windows

Last Modified: Apr 10, 2019

Bug Tracker

Affected Product:  See more info
APM-Clients APM(all modules)

Known Affected Versions:
12.1.0, 12.1.0 HF1, 12.1.0 HF2, 12.1.1, 12.1.1 HF1, 12.1.1 HF2, 12.1.2, 12.1.2 HF1, 12.1.2 HF2, 12.1.3, 12.1.3.1

Fixed In:
13.1.0, 12.1.3.2

Opened: Aug 02, 2017
Severity: 3-Major

Symptoms

In rare cases Windows Edge Client may crash when user signs out from Windows

Impact

No functional impact, user see a message box with error block sign out process. When the user closes the message box, sign out process continues.

Conditions

User signs out from Windows or restarts Windows while EdgeClient is running and VPN is established

Workaround

None

Fix Information

Previously, in some instances, the Edge Client on Windows would crash when the user signed out of Windows. This has been fixed.

Behavior Change