Bug ID 676690: Windows Edge Client sometimes crashes when user signs out from Windows

Last Modified: Nov 07, 2022

Bug Tracker

Affected Product:  See more info
APM-Clients APM(all modules)

Known Affected Versions:
12.1.0, 12.1.0 HF1, 12.1.0 HF2, 12.1.1, 12.1.1 HF1, 12.1.1 HF2, 12.1.2, 12.1.2 HF1, 12.1.2 HF2, 12.1.3,

Fixed In:

Opened: Aug 02, 2017
Severity: 3-Major


In rare cases Windows Edge Client may crash when user signs out from Windows


No functional impact, user see a message box with error block sign out process. When the user closes the message box, sign out process continues.


User signs out from Windows or restarts Windows while EdgeClient is running and VPN is established



Fix Information

Previously, in some instances, the Edge Client on Windows would crash when the user signed out of Windows. This has been fixed.

Behavior Change