Bug ID 676690: Windows Edge Client sometimes crashes when user signs out from Windows

Last Modified: Sep 13, 2023

Affected Product(s):
APM-Clients APM(all modules)

Fixed In:
13.1.0, 12.1.3.2

Opened: Aug 02, 2017

Severity: 3-Major

Symptoms

In rare cases Windows Edge Client may crash when user signs out from Windows

Impact

No functional impact, user see a message box with error block sign out process. When the user closes the message box, sign out process continues.

Conditions

User signs out from Windows or restarts Windows while EdgeClient is running and VPN is established

Workaround

None

Fix Information

Previously, in some instances, the Edge Client on Windows would crash when the user signed out of Windows. This has been fixed.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips