Last Modified: Apr 17, 2024
Affected Product(s):
BIG-IP All
Known Affected Versions:
11.5.3, 11.5.4, 11.5.5, 11.5.6, 11.5.7, 11.5.8, 11.5.9, 11.5.10, 11.6.0, 11.6.1, 11.6.2, 11.6.3, 11.6.3.1, 11.6.3.2, 11.6.3.3, 11.6.3.4, 11.6.4, 11.6.5, 11.6.5.1, 11.6.5.2, 11.6.5.3, 12.0.0, 12.0.0 HF1, 12.1.0 HF1, 12.0.0 HF2, 12.1.0 HF2, 12.0.0 HF3, 12.0.0 HF4, 12.1.1 HF1, 12.1.1 HF2, 12.1.2 HF1, 12.1.2 HF2, 12.1.0, 12.1.1, 12.1.2, 12.1.3, 12.1.3.1, 12.1.3.2, 12.1.3.3, 12.1.3.4, 12.1.3.5, 12.1.3.6, 12.1.3.7, 12.1.4, 12.1.4.1, 12.1.5, 12.1.5.1, 12.1.5.2, 12.1.5.3, 12.1.6, 13.0.0, 13.0.0 HF1, 13.0.0 HF2, 13.0.0 HF3, 13.0.1, 13.1.0, 13.1.0.1, 13.1.0.2, 13.1.0.3, 13.1.0.4, 13.1.0.5, 13.1.0.6, 13.1.0.7, 13.1.0.8, 13.1.1, 13.1.1.2, 13.1.1.3, 13.1.1.4, 13.1.1.5, 13.1.3, 13.1.3.1, 13.1.3.2, 13.1.3.3, 13.1.3.4, 13.1.3.5, 13.1.3.6, 13.1.4, 13.1.4.1, 13.1.5, 13.1.5.1, 14.0.0, 14.0.0.1, 14.0.0.2, 14.0.0.3, 14.0.0.4, 14.0.0.5, 14.0.1, 14.0.1.1, 14.1.0, 14.1.0.1, 14.1.0.2, 14.1.0.3, 14.1.0.5, 14.1.0.6, 14.1.2, 14.1.2.1, 14.1.2.2, 14.1.2.3, 14.1.2.4, 14.1.2.5, 14.1.2.6, 14.1.2.7, 14.1.2.8, 14.1.3, 14.1.3.1, 14.1.4, 14.1.4.1, 14.1.4.2, 14.1.4.3, 14.1.4.4, 14.1.4.5, 14.1.4.6, 14.1.5, 14.1.5.1, 14.1.5.2, 14.1.5.3, 14.1.5.4, 14.1.5.6, 15.0.0, 15.0.1, 15.0.1.1, 15.0.1.2, 15.0.1.3, 15.0.1.4, 15.1.0, 15.1.0.1, 15.1.0.2, 15.1.0.3, 15.1.0.4, 15.1.0.5, 15.1.1, 15.1.2, 15.1.2.1, 15.1.3, 15.1.3.1, 15.1.4, 15.1.4.1, 15.1.5, 15.1.5.1, 15.1.6, 15.1.6.1, 15.1.7, 15.1.8, 15.1.8.1, 15.1.8.2, 15.1.9, 15.1.9.1, 15.1.10, 15.1.10.2, 15.1.10.3, 15.1.10.4
Opened: Aug 09, 2017 Severity: 3-Major
These symptoms can be seen on BIG-IP B2100 and B2150 blades. When the AOM resets itself unexpectedly, these types of symptoms can be observed: -- LED alarm light may be red. -- Messages may be logged to /var/log/ltm. Examples of typical messages: -- warning chmand[6890]: 012a0004:4: getLopReg Dev error: LopDev: sendLopCmd: Lopd status: 2 packet: action=1 obj_id=67 sub_obj=0 slot_id=ff result=0 len=3 crc=0 payload=28 8 4 (error code:0x0) -- err chmand[6890]: 012a0003:3: GET_STAT failure (status=0x2) page=0x28 reg=0x8 : File mgmtif/BourneMgmtIfSvc.cpp Line 282 -- notice chmand[6890]: 012a0005:5: Tmstat::updateMgmtIf: Lop error -- warning chmand[6890]: 012a0004:4: getLopReg Dev error: LopDev: sendLopCmd: Lopd status: 2 packet: action=1 obj_id=67 sub_obj=0 slot_id=ff result=0 len=3 crc=0 payload=1 0 2 (error code:0x0) -- err chmand[6890]: 012a0003:3: GET_MEDIA failure (status=0x2) page=0x1 reg=0x0 : File mgmtif/BourneMgmtIfSvc.cpp Line 376
These errors are effectively benign: -- The watchdog/reset feature of the AOM controller provides resilience to recover from unexpected fault conditions. -- The AOM re-initializes and comes back to proper operating state in the system. -- Production traffic is not affected.
This may occur on BIG-IP B2100 and B2150 blades. Additional conditions under which this occurs are not well understood.
There is no workaround.
None