Bug ID 677683: Unexpected LOP reset

Last Modified: Mar 21, 2019

Bug Tracker

Affected Product:  See more info
Victoria All(all modules)

Known Affected Versions:
11.5.1, 11.5.1 HF1, 11.5.1 HF10, 11.5.1 HF11, 11.5.1 HF2, 11.5.1 HF3, 11.5.1 HF4, 11.5.1 HF5, 11.5.1 HF6, 11.5.1 HF7, 11.5.1 HF8, 11.5.1 HF9, 11.5.2, 11.5.2 HF1, 11.5.3, 11.5.3 HF1, 11.5.3 HF2, 11.5.4, 11.5.4 HF1, 11.5.4 HF2, 11.5.4 HF3, 11.5.4 HF4, 11.5.5, 11.5.6, 11.5.7, 11.5.8, 11.5.9, 11.6.0, 11.6.0 HF1, 11.6.0 HF2, 11.6.0 HF3, 11.6.0 HF4, 11.6.0 HF5, 11.6.0 HF6, 11.6.0 HF7, 11.6.0 HF8, 11.6.1, 11.6.1 HF1, 11.6.1 HF2, 11.6.2, 11.6.2 HF1, 11.6.3, 11.6.3.1, 11.6.3.2, 11.6.3.3, 11.6.3.4, 11.6.4, 12.0.0, 12.0.0 HF1, 12.0.0 HF2, 12.0.0 HF3, 12.0.0 HF4, 12.1.0, 12.1.0 HF1, 12.1.0 HF2, 12.1.1, 12.1.1 HF1, 12.1.1 HF2, 12.1.2, 12.1.2 HF1, 12.1.2 HF2, 12.1.3, 12.1.3.1, 12.1.3.2, 12.1.3.3, 12.1.3.4, 12.1.3.5, 12.1.3.6, 12.1.3.7, 12.1.4, 13.0.0, 13.0.0 HF1, 13.0.0 HF2, 13.0.0 HF3, 13.0.1, 13.1.0, 13.1.0.1, 13.1.0.2, 13.1.0.3, 13.1.0.4, 13.1.0.5, 13.1.0.6, 13.1.0.7, 13.1.0.8, 13.1.1, 13.1.1.1, 13.1.1.2, 13.1.1.3, 13.1.1.4, 14.0.0, 14.0.0.1, 14.0.0.2, 14.0.0.3, 14.0.0.4, 14.1.0, 14.1.0.1, 14.1.0.2, 14.1.0.3

Opened: Aug 09, 2017
Severity: 3-Major

Symptoms

These symptoms can be seen on BIG-IP B2100 and B2150 blades. When the AOM resets itself unexpectedly, these types of symptoms can be observed: -- LED alarm light may be red. -- Messages may be logged to /var/log/ltm. Examples of typical messages: -- warning chmand[6890]: 012a0004:4: getLopReg Dev error: LopDev: sendLopCmd: Lopd status: 2 packet: action=1 obj_id=67 sub_obj=0 slot_id=ff result=0 len=3 crc=0 payload=28 8 4 (error code:0x0) -- err chmand[6890]: 012a0003:3: GET_STAT failure (status=0x2) page=0x28 reg=0x8 : File mgmtif/BourneMgmtIfSvc.cpp Line 282 -- notice chmand[6890]: 012a0005:5: Tmstat::updateMgmtIf: Lop error -- warning chmand[6890]: 012a0004:4: getLopReg Dev error: LopDev: sendLopCmd: Lopd status: 2 packet: action=1 obj_id=67 sub_obj=0 slot_id=ff result=0 len=3 crc=0 payload=1 0 2 (error code:0x0) -- err chmand[6890]: 012a0003:3: GET_MEDIA failure (status=0x2) page=0x1 reg=0x0 : File mgmtif/BourneMgmtIfSvc.cpp Line 376

Impact

These errors are effectively benign: -- The watchdog/reset feature of the AOM controller provides resilience to recover from unexpected fault conditions. -- The AOM re-initializes and comes back to proper operating state in the system. -- Production traffic is not affected.

Conditions

This may occur on BIG-IP B2100 and B2150 blades. Additional conditions under which this occurs are not well understood.

Workaround

There is no workaround.

Fix Information

None

Behavior Change