Last Modified: Jul 12, 2023
Affected Product(s):
AGC APM
Known Affected Versions:
13.1.0, 13.1.0.1, 13.1.0.2, 13.1.0.3, 13.1.0.4, 13.1.0.5, 13.1.0.6, 13.1.0.7, 13.1.0.8, 13.1.1, 13.1.1.2, 13.1.1.3, 13.1.1.4, 13.1.1.5, 13.1.3, 13.1.3.1, 13.1.3.2, 13.1.3.3, 13.1.3.4, 13.1.3.5, 13.1.3.6, 13.1.4, 13.1.4.1, 13.1.5, 13.1.5.1, 14.0.0, 14.0.0.1, 14.0.0.2, 14.0.0.3, 14.0.0.4, 14.0.0.5, 14.0.1, 14.0.1.1
Opened: Aug 10, 2017 Severity: 3-Major
When you return to Access Guided Configuration after navigating to other BIG-IP menus, the page fails to render in Internet Explorer, as it stops running JavaScript.
You cannot use the Access Guided Configuration page in that state.
Possible conditions 1. Very Low CPU memory available for Internet Explorer 2. Other Application running are consuming lot of memory which causes IE to assign very less memory and causes the javascript to be disabled by the browser. As a result page does not render
As a workaround: -- Reload the page by refreshing the browser -- Close all Internet Explorer browser instances, restart the browser, and navigate to Access Guided Configurations again.
None