Bug ID 678117: 'Can't create a home directory' logged for remote users on secondary blades after configsync

Last Modified: Feb 28, 2019

Bug Tracker

Affected Product:  See more info
BIG-IP LTM(all modules)

Known Affected Versions:
12.1.0, 12.1.0 HF1, 12.1.0 HF2, 12.1.1, 12.1.1 HF1, 12.1.1 HF2, 12.1.2, 12.1.2 HF1, 12.1.2 HF2, 12.1.3, 12.1.3.1, 12.1.3.2, 12.1.3.3, 12.1.3.4, 12.1.3.5, 12.1.3.6, 12.1.3.7, 12.1.4, 13.0.0, 13.0.0 HF1, 13.0.0 HF2, 13.0.0 HF3, 13.0.1, 13.1.0, 13.1.0.1, 13.1.0.2, 13.1.0.3, 13.1.0.4, 13.1.0.5, 13.1.0.6, 13.1.0.7, 13.1.0.8, 13.1.1, 13.1.1.1, 13.1.1.2, 13.1.1.3, 13.1.1.4, 14.0.0, 14.0.0.1, 14.0.0.2, 14.0.0.3, 14.0.0.4, 14.1.0, 14.1.0.1, 14.1.0.2

Opened: Aug 11, 2017
Severity: 4-Minor

Symptoms

When a remotely authenticated user logs in, a new entry is created in /config/bigip/auth/userrolepartitions. During config sync operations, the secondary blade of the device receiving the config, logs the following errors: -- err mcpd[7575]: 01070261:3: Can't create a home directory for username /home/<username> (Failed opening home directory: /home/<username> - No such file or directory) There is no /home/<username> on the device used as the source of the config sync. The error message is logged on the secondary blade (of the target system) but not the primary one.

Impact

There is no apparent impact beyond the error message, which sounds quite serious, but has no functional impact.

Conditions

1. Remote user username in /config/bigip/auth/userrolepartitions. 2. No home directory for the remote user in /home/.

Workaround

Create local user account for remote authenticated users. To do so using the GUI, navigate to System :: Users : User List, and click Create.

Fix Information

None

Behavior Change