Bug ID 678228: Repeated Errors in ASM Sync

Last Modified: Sep 13, 2023

Affected Product(s):
BIG-IP ASM(all modules)

Known Affected Versions:
11.5.0, 11.5.1, 11.5.2, 11.5.3, 11.5.4, 11.5.5, 11.5.6, 11.5.7, 11.5.8, 11.5.9, 11.5.10, 11.6.0, 11.6.1, 11.6.2, 11.6.3, 11.6.3.1, 11.6.3.2, 11.6.3.3, 11.6.3.4, 11.6.4, 11.6.5, 11.6.5.1, 11.6.5.2, 11.6.5.3, 12.0.0, 12.0.0 HF1, 12.1.0 HF1, 12.0.0 HF2, 12.1.0 HF2, 12.0.0 HF3, 12.0.0 HF4, 12.1.1 HF1, 12.1.1 HF2, 12.1.2 HF1, 12.1.2 HF2, 12.1.0, 12.1.1, 12.1.2, 12.1.3, 12.1.3.1, 13.0.0, 13.0.0 HF1, 13.0.0 HF2, 13.0.0 HF3, 13.0.1

Fixed In:
13.1.0, 12.1.3.2

Opened: Aug 13, 2017

Severity: 2-Critical

Related Article: K27568142

Symptoms

If an error is encountered when building a full sync file for an ASM enabled Device Group, any future attempts at building a sync file will continue to fail.

Impact

Any future attempts at building a sync file will continue to fail.

Conditions

An error such as a full disk or out of memory occurs when attempting to build a sync file for an ASM enabled Device Group

Workaround

Restart the ASM Config processes, or clear out /ts/var/sync.

Fix Information

Remnants of failed sync files are now correctly cleaned up before building a new one.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips