Last Modified: Sep 13, 2023
Affected Product(s):
BIG-IP PEM
Known Affected Versions:
11.6.1, 11.6.2, 12.0.0, 12.0.0 HF1, 12.1.0 HF1, 12.0.0 HF2, 12.1.0 HF2, 12.0.0 HF3, 12.0.0 HF4, 12.1.1 HF1, 12.1.1 HF2, 12.1.2 HF1, 12.1.2 HF2, 12.1.0, 12.1.1, 12.1.2, 12.1.3, 12.1.3.1, 13.0.0, 13.0.0 HF1, 13.0.0 HF2, 13.0.0 HF3
Fixed In:
13.1.0, 13.0.1, 12.1.3.2, 11.6.3
Opened: Aug 16, 2017 Severity: 3-Major
If the PEM subscribers are brought up with diameter apps (Gx/Gy) configured and the PCRF is not reachable since there is no route or simply because there is no license configured for those apps. The Provision pending for sessions will get incremented and never rollback to zero even after the subscribers are cleaned up.
Non-Zero stats for provision pending sessions
If the route to PCRF/OCS is missing or not reachable.
Disable the Gx/Gy profile if not required or configure the route.
The system no longer increments the stats for diameter apps if the PCRF/OCS is not reachable, so this issue no longer occurs.