Bug ID 681023: F5 EPI and F5 VPN cannot upgrade automatically on OpenSuse 42.3 and Suse Enterprise Desktop 12 SP2

Last Modified: Aug 14, 2023

Affected Product(s):
APM-Clients APM(all modules)

Known Affected Versions:
13.1.0, 13.1.0.1, 13.1.0.2, 13.1.0.3, 13.1.0.4, 13.1.0.5, 13.1.0.6, 13.1.0.7, 13.1.0.8, 13.1.1, 13.1.1.2, 13.1.1.3, 13.1.1.4, 13.1.1.5, 13.1.3, 13.1.3.1, 13.1.3.2, 13.1.3.3, 13.1.3.4, 13.1.3.5, 13.1.3.6, 13.1.4, 13.1.4.1, 13.1.5, 13.1.5.1, 14.0.0, 14.0.0.1, 14.0.0.2, 14.0.0.3, 14.0.0.4, 14.0.0.5, 14.0.1, 14.0.1.1

Opened: Aug 30, 2017

Severity: 3-Major

Symptoms

F5 endpoint inspection and F5 VPN applications are not upgraded automatically on OpenSuse 42.3 and Suse Enterprise Desktop 12 SP2.

Impact

Automatic upgrade fails of web helper apps F5 EPI and F5 VPN will fail.

Conditions

F5 EPI or F5 VPN app installed, OpenSuse 42.3 or Suse Enterprise Desktop 12 SP2, BIG-IP upgrades to new version

Workaround

As a workaround, with the F5 EPI or F5 VPN downloads linux_f5epi.tgz or linux_f5vpn.tgz in the platform's download folder. -- Untar the file. tar -xvf linux_f5epi.tgz -- Select the appropriate file. For example, for a 64-bit CPU select linux_f5epi.x86_64.rpm -- Install the package: rpm --force -ivh linux_f5epi.x86_64.rpm, or uninstall the older component first: rpm -e f5epi or rpm -ivh linux_f5epi.x86_64.rpm

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips