Bug ID 682174: Live install from version 11.6.x to version 13.1.0 requires a manual step

Last Modified: Apr 10, 2019

Bug Tracker

Affected Product:  See more info
BIG-IP Install/Upgrade, VE(all modules)

Known Affected Versions:
11.6.0, 11.6.0 HF1, 11.6.0 HF2, 11.6.0 HF3, 11.6.0 HF4, 11.6.0 HF5, 11.6.0 HF6, 11.6.0 HF7, 11.6.0 HF8, 11.6.1, 11.6.1 HF1, 11.6.1 HF2, 11.6.2, 11.6.2 HF1, 11.6.3, 11.6.3.1, 11.6.3.2, 11.6.3.3, 11.6.3.4, 11.6.4

Opened: Sep 07, 2017
Severity: 3-Major

Symptoms

Upgrade (live install) to 13.1.0 never finishes due to the insufficient disk space because there is not enough memory allocated for /var filesystem. Therefore, upgrade/live install of BIG IP VE version 11.6.x to VE version 13.1.0 requires a manual step. File /shared/.tmi_config/global_attributes must be deleted before starting live install with the following command: tmsh install sys software image. Note: This applies only to images for VE/cloud that are 'Good'-model licenses.

Impact

Impossible to upgrade/live install from version 11.6.x to version 13.1.0.

Conditions

-- Version 11.6.x VE/cloud images licensed for the 'Good' licensing model. -- Upgrade (live install) to version 13.1.0.

Workaround

1. Delete the following file: /shared/.tmi_config/global_attributes. 2. Start upgrade/live install with the following command: tmsh install sys software image. After removing /shared/.tmi_config/global_attributes, upgrade/live install completes as expected.

Fix Information

None

Behavior Change