Bug ID 682484: Rollback of Service Center from 1.1.0 to earlier release prevents service center from being deployed

Last Modified: Jun 27, 2019

Bug Tracker

Affected Product:  See more info
Application Connector TMOS(all modules)

Known Affected Versions:
1.0.1, 1.1.0

Opened: Sep 08, 2017
Severity: 4-Minor

Symptoms

If you try to roll back the Service Center from 1.1.0 to an earlier version by un-deploying the service center, uninstalling the RPM and then installing the older version, you will be unable to deploy an instance of the older version.

Impact

Deployment of the service center will fail, status will be red.

Conditions

This occurs when attempting to roll back to an older version of the service center.

Workaround

If you wish to roll back to an earlier version, perform the following steps. 1. Disconnect all proxies from the service center 2. In iApps :: Applications LX, Un-deploy the service center 3. In iApps :: Applications LX, delete the template for the service center. 4. In iApps :: Package Management LX, uninstall the RPM 5. At the command line, run the following commands to clear rest storage completely: IMPACT OF THIS STEP: this step will clear the iAppLX storage completely, if you had any other iAppLX applications installed they will be removed. rm -f /var/config/rest/rpm/__db* /opt/bin/rpm --rebuilddb --dbpath /var/config/rest/rpm bigstart stop restjavad restnoded rm -rf /var/config/rest/storage rm -rf /var/config/rest/index bigstart start restjavad restnoded 6. Install the new RPM and deploy normally.

Fix Information

None

Behavior Change