Bug ID 682500: VDI Profile and Storefront Portal Access resource do not work together

Last Modified: Oct 06, 2020

Bug Tracker

Affected Product:  See more info
BIG-IP APM(all modules)

Known Affected Versions:
12.0.0, 12.0.0 HF1, 12.0.0 HF2, 12.0.0 HF3, 12.0.0 HF4, 12.1.0, 12.1.0 HF1, 12.1.0 HF2, 12.1.1, 12.1.1 HF1, 12.1.1 HF2, 12.1.2, 12.1.2 HF1, 12.1.2 HF2, 12.1.3,, 13.0.0, 13.0.0 HF1, 13.0.0 HF2, 13.0.0 HF3, 13.1.0,,,

Fixed In:
14.0.0,, 13.0.1,

Opened: Sep 09, 2017
Severity: 3-Major
Related AskF5 Article:


Accessing a Citrix Storefront portal access resource and clicking on the application does not work since VDI returns HTTP status 404.


Citrix Storefront portal access resource cannot be used to launch applications.


-- VDI profile is attached to the Virtual server. -- Access policy has Citrix Storefront portal access resource. -- Citrix remote-desktop resource is attached.



Fix Information

Citrix Storefront portal access resources can now be used with Citrix Remote desktop resources.

Behavior Change