Bug ID 682920: APM MIB Global and Profile Connection Counters Are Not Updated

Last Modified: Jan 20, 2023

Bug Tracker

Affected Product:  See more info
BIG-IP APM(all modules)

Known Affected Versions:
12.1.0, 12.1.0 HF1, 12.1.0 HF2, 12.1.1, 12.1.1 HF1, 12.1.1 HF2, 12.1.2, 12.1.2 HF1, 12.1.2 HF2, 12.1.3,,,,,,,, 12.1.4,, 12.1.5,,,, 12.1.6, 13.0.0, 13.0.0 HF1, 13.0.0 HF2, 13.0.0 HF3, 13.0.1, 13.1.0,,,,,,,,, 13.1.1,,,,, 13.1.3,,,,,,, 13.1.4,, 13.1.5,, 14.0.0,,,,,, 14.0.1,, 14.1.0,,,,,, 14.1.2,,,,,,,,, 14.1.3,, 14.1.4,,,,,,, 14.1.5,,,, 15.0.0, 15.0.1,,,,

Opened: Sep 11, 2017
Severity: 3-Major
Related Article:


The following APM MIB counters are not updated even if sessions are consuming concurrent user licenses: apmPcStatTotConns apmPcStatCurConns apmPcStatMaxConns apmGlobalConnectivityStatTotConns apmGlobalConnectivityStatCurConns apmGlobalConnectivityStatMaxConns


As a result of this issue, you may encounter one or more of the following symptoms: -- When you view the values returned by the SNMP query, the connection counter values are always 0 (zero). -- When you view the connection counter statistics that the following TMOS Shell (tmsh) command returns, the related counters increment: tmsh show /apm license


Session is established with a virtual server that is associated with an access profile that uses a connectivity resource.


None. BIG-IP software does not currently implement an SNMP OID that returns consumed Connectivity Connectivity Sessions (CCU) counts. To do this you must configure a custom SNMP OID. You can find information about how to do so in K96612400: How to create a custom SNMP OID for APM CCU count :: https://support.f5.com/csp/article/K96612400.

Fix Information


Behavior Change