Bug ID 682920: APM MIB Global and Profile Connection Counters Are Not Updated

Last Modified: Apr 29, 2021

Bug Tracker

Affected Product:  See more info
BIG-IP APM(all modules)

Known Affected Versions:
12.1.0, 12.1.0 HF1, 12.1.0 HF2, 12.1.1, 12.1.1 HF1, 12.1.1 HF2, 12.1.2, 12.1.2 HF1, 12.1.2 HF2, 12.1.3, 12.1.3.1, 12.1.3.2, 12.1.3.3, 12.1.3.4, 12.1.3.5, 12.1.3.6, 12.1.3.7, 12.1.4, 12.1.4.1, 12.1.5, 12.1.5.1, 12.1.5.2, 12.1.5.3, 12.1.6, 13.0.0, 13.0.0 HF1, 13.0.0 HF2, 13.0.0 HF3, 13.0.1, 13.1.0, 13.1.0.1, 13.1.0.2, 13.1.0.3, 13.1.0.4, 13.1.0.5, 13.1.0.6, 13.1.0.7, 13.1.0.8, 13.1.1, 13.1.1.2, 13.1.1.3, 13.1.1.4, 13.1.1.5, 13.1.3, 13.1.3.1, 13.1.3.2, 13.1.3.3, 13.1.3.4, 13.1.3.5, 13.1.3.6, 13.1.4, 14.0.0, 14.0.0.1, 14.0.0.2, 14.0.0.3, 14.0.0.4, 14.0.0.5, 14.0.1, 14.0.1.1, 14.1.0, 14.1.0.1, 14.1.0.2, 14.1.0.3, 14.1.0.5, 14.1.0.6, 14.1.2, 14.1.2.1, 14.1.2.2, 14.1.2.3, 14.1.2.4, 14.1.2.5, 14.1.2.6, 14.1.2.7, 14.1.2.8, 14.1.3, 14.1.3.1, 14.1.4, 14.1.4.1, 14.1.4.2, 15.0.0, 15.0.1, 15.0.1.1, 15.0.1.2, 15.0.1.3, 15.0.1.4

Opened: Sep 11, 2017
Severity: 3-Major
Related AskF5 Article:
K01423115

Symptoms

The following APM MIB counters are not updated even if sessions are consuming concurrent user licenses: apmPcStatTotConns apmPcStatCurConns apmPcStatMaxConns apmGlobalConnectivityStatTotConns apmGlobalConnectivityStatCurConns apmGlobalConnectivityStatMaxConns

Impact

As a result of this issue, you may encounter one or more of the following symptoms: -- When you view the values returned by the SNMP query, the connection counter values are always 0 (zero). -- When you view the connection counter statistics that the following TMOS Shell (tmsh) command returns, the related counters increment: tmsh show /apm license

Conditions

Session is established with a virtual server that is associated with an access profile that uses a connectivity resource.

Workaround

None. BIG-IP software does not currently implement an SNMP OID that returns consumed Connectivity Connectivity Sessions (CCU) counts. To do this you must configure a custom SNMP OID. You can find information about how to do so in K96612400: How to create a custom SNMP OID for APM CCU count :: https://support.f5.com/csp/article/K96612400.

Fix Information

None

Behavior Change