Last Modified: Jul 12, 2023
Known Affected Versions:
13.0.0, 13.0.0 HF1, 13.0.0 HF2, 13.0.0 HF3, 13.0.1, 13.1.0, 220.127.116.11
Opened: Sep 12, 2017 Severity: 3-Major
BIG-IP software installations will fail and report a status of: waiting for cleanup; multiple base builds found (BIG-IP 13.0.0)
Software installation fails, and will not complete/continue.
- Perform software installation in a vCMP guest when guest is running v13.0.0 or newer. - Ask the guest to install a hotfix (e.g. "tmsh install /sys software hotfix 13.0.0-hf2.iso volume HD1.2 create-volume") to a boot location that does not have a base software version installed. - Hypervisor has a valid copy of the the correct base image (e.g. v13.0.0 build 0.0.1645) - Guest has a valid copy of the correct base image (e.g. v13.0.0 build 0.0.1645)
Delete the base software image from either the hypervisor or guest's file system
The condition no longer causes an error; the installation request successfully runs to completion.