Bug ID 683131: Hotfix install fails on vCMP guest when both guest and host have the same base version ISO present

Last Modified: Jul 12, 2023

Affected Product(s):
BIG-IP Install/Upgrade(all modules)

Known Affected Versions:
13.0.0, 13.0.0 HF1, 13.0.0 HF2, 13.0.0 HF3, 13.0.1, 13.1.0,

Fixed In:

Opened: Sep 12, 2017

Severity: 3-Major


BIG-IP software installations will fail and report a status of: waiting for cleanup; multiple base builds found (BIG-IP 13.0.0)


Software installation fails, and will not complete/continue.


- Perform software installation in a vCMP guest when guest is running v13.0.0 or newer. - Ask the guest to install a hotfix (e.g. "tmsh install /sys software hotfix 13.0.0-hf2.iso volume HD1.2 create-volume") to a boot location that does not have a base software version installed. - Hypervisor has a valid copy of the the correct base image (e.g. v13.0.0 build 0.0.1645) - Guest has a valid copy of the correct base image (e.g. v13.0.0 build 0.0.1645)


Delete the base software image from either the hypervisor or guest's file system

Fix Information

The condition no longer causes an error; the installation request successfully runs to completion.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips