Bug ID 684414: Retrieving too many groups is causing out of memory errors in TMUI and VPE

Last Modified: Nov 22, 2021

Bug Tracker

Affected Product:  See more info
BIG-IP APM(all modules)

Known Affected Versions:
12.1.0, 12.1.0 HF1, 12.1.0 HF2, 12.1.1, 12.1.1 HF1, 12.1.1 HF2, 12.1.2, 12.1.2 HF1, 12.1.2 HF2, 12.1.3,, 13.0.0, 13.0.0 HF1, 13.0.0 HF2, 13.0.0 HF3, 13.0.1, 13.1.0,,,,,,,,, 13.1.1,,,,, 13.1.3,

Fixed In:

Opened: Sep 20, 2017
Severity: 4-Minor


Retrieving too many groups might cause out-of-memory errors in TMUI and VPE. TMUI might end up with HTTP 502 and VPE fails with HTTP 500


It's hard to perform LDAP/AD group mapping because there are no group names in the dialog box, which complicates work on such a large number of groups.


LDAP/AD server with over 20,000 groups.


The only solution is to remove /shared/tmp/gmcache folder and use manual groupmapping.

Fix Information

Retrieving too many groups no longer results in memory errors in TMUI and VPE, even on LDAP/AD servers with over 20,000 groups.

Behavior Change