Bug ID 689147: Confusing log messages on certain user/role/partition misconfiguration when using remote role groups

Last Modified: Jan 20, 2023

Bug Tracker

Affected Product:  See more info
BIG-IP TMOS(all modules)

Known Affected Versions:
12.1.0, 12.1.0 HF1, 12.1.0 HF2, 12.1.1, 12.1.1 HF1, 12.1.1 HF2, 12.1.2, 12.1.2 HF1, 12.1.2 HF2, 12.1.3, 12.1.3.1, 12.1.3.2, 12.1.3.3, 12.1.3.4, 12.1.3.5, 12.1.3.6, 12.1.3.7, 12.1.4, 12.1.4.1, 12.1.5, 12.1.5.1, 12.1.5.2, 12.1.5.3, 12.1.6, 13.0.0, 13.0.0 HF1, 13.0.0 HF2, 13.0.0 HF3, 13.0.1, 13.1.0, 13.1.0.1, 13.1.0.2, 13.1.0.3, 13.1.0.4, 13.1.0.5, 13.1.0.6, 13.1.0.7, 13.1.0.8, 13.1.1, 13.1.1.2, 13.1.1.3, 13.1.1.4, 13.1.1.5, 13.1.3, 13.1.3.1, 13.1.3.2, 13.1.3.3, 13.1.3.4, 13.1.3.5, 13.1.3.6, 13.1.4, 13.1.4.1, 13.1.5, 13.1.5.1, 14.0.0, 14.0.0.1, 14.0.0.2, 14.0.0.3, 14.0.0.4, 14.0.0.5, 14.0.1, 14.0.1.1, 14.1.0, 14.1.0.1, 14.1.0.2, 14.1.0.3, 14.1.0.5, 14.1.0.6, 14.1.2, 14.1.2.1, 14.1.2.2, 14.1.2.3, 14.1.2.4, 14.1.2.5, 14.1.2.6, 14.1.2.7, 14.1.2.8, 14.1.3, 14.1.3.1, 14.1.4, 14.1.4.1, 14.1.4.2, 14.1.4.3, 14.1.4.4, 14.1.4.5, 14.1.4.6, 14.1.5, 14.1.5.1, 14.1.5.2, 14.1.5.3

Opened: Oct 17, 2017
Severity: 4-Minor

Symptoms

When using remote role groups to set user/role/partition information, user login fails, but logs in /var/log/secure indicate that authentication was successful. Errors similar to the following appear in /var/log/ltm: -- User restriction error: The administrator, resource administrator, auditor and web application security administrator roles may not be restricted to a single partition. -- Input error: invalid remote user credentials, partition does not exist, broken-partition Errors similar to the following appear in /var/log/secure: tac_authen_pap_read: invalid reply content, incorrect key?

Impact

The messages in /var/log/secure may be confusing and make it more difficult to diagnose the login failure.

Conditions

Using remote role groups to set user/role/partition information for remote users, and either of the following: -- A remote user is configured with the role of administrator, resource administrator, auditor, or web application security administrator, with access to a particular partition, rather than all. (These roles require access to all partitions.) -- A remote user is configured with partition access set to a partition that does not exist on the BIG-IP system.

Workaround

Check /var/log/ltm for more specific error messages.

Fix Information

None

Behavior Change