Last Modified: Apr 28, 2025
Affected Product(s):
APM-Clients APM
Known Affected Versions:
14.0.0, 14.0.0.1, 14.0.0.2, 14.0.0.3, 14.0.0.4, 14.0.0.5, 14.0.1, 14.0.1.1
Opened: Oct 18, 2017 Severity: 2-Critical
After installing KB4041681 or KB4041691 from Windows Update, package users may see an error dialog that indicates that an application exception has occurred when closing some applications. This can affect applications that use mshtml.dll to load web content. The failure only occurs when a process is already shutting down and will not impact application functionality.
Crash on exit. No functionality impact
Client system is Windows 7 and KB4041681 is installed Client system is Windows 10 and KB4041691 is installed User clicks logout on Webtop when f5vpn is running.
As a workaround, uninstall KB4041681 (Windows 7) or KB4041691 (Windows 10).
None