Bug ID 689614: If DNS is not configured and management proxy is setup correctly, Webroot database fails to download

Last Modified: Sep 07, 2019

Bug Tracker

Affected Product:  See more info
BIG-IP AFM, PEM(all modules)

Known Affected Versions:
13.0.0, 13.0.0 HF1, 13.0.0 HF2, 13.0.0 HF3, 13.0.1, 13.1.0, 13.1.0.1, 13.1.0.2, 13.1.0.3, 13.1.0.4, 13.1.0.5, 13.1.0.6, 13.1.0.7, 13.1.0.8, 13.1.1, 13.1.1.1, 13.1.1.2, 13.1.1.3, 13.1.1.4, 13.1.1.5, 13.1.3

Fixed In:
15.0.0

Opened: Oct 19, 2017
Severity: 3-Major

Symptoms

If DNS is not configured and management proxy is setup correctly, Webroot database fails to download and cloud lookup fails as well.

Impact

Webroot database download & cloud lookup fails.

Conditions

DNS is not configured and management proxy is setup.

Workaround

There is no workaround at this time.

Fix Information

Code change is in place to download Webroot database & lookup cloud category via configured proxy.

Behavior Change