Last Modified: Oct 16, 2023
Affected Product(s):
APM-Clients APM
Known Affected Versions:
11.5.1, 11.5.2, 11.5.3, 11.5.4, 11.5.5, 11.6.0, 11.6.1, 11.6.2, 11.6.3, 11.6.3.1, 11.6.3.2, 11.6.3.3, 11.6.3.4, 11.6.4, 11.6.5, 11.6.5.1, 11.6.5.2, 11.6.5.3, 12.0.0, 12.0.0 HF1, 12.1.0 HF1, 12.0.0 HF2, 12.1.0 HF2, 12.0.0 HF3, 12.0.0 HF4, 12.1.1 HF1, 12.1.1 HF2, 12.1.2 HF1, 12.1.2 HF2, 12.1.0, 12.1.1, 12.1.2, 12.1.3, 12.1.3.1, 13.0.0, 13.0.0 HF1, 13.0.0 HF2, 13.0.0 HF3
Fixed In:
13.0.1, 12.1.3.2, 11.5.6
Opened: Oct 20, 2017 Severity: 3-Major Related Article:
K95422068
On a Microsoft Windows 10 system configured for a Unicode language (Japanese, Korean, or Chinese, for example) the client proxy autoconfig file is not assigned in the Microsoft Internet Explorer browser after the VPN connection is established.
Proxy settings are not applied on client side after VPN is established.
- Client proxy settings provided in Network Access settings, or client is configured with proxy prior to establishing VPN tunnel. - Windows 10 configured for a unicode-language (Japanese/Korean/Chinese/etc.). - VPN tunnel is established using either a browser or the Edge Client.
There are two possible workarounds: Workaround A ============ -- Change the language to English from Control panel :: Region :: Administrative :: Language for non-Unicode programs :: Change System locale. Workaround B ============ -- Add a variable assign agent in the access policy, after the logon item and before the resource is assigned. To do so, follow this procedure: 1. Set the custom variable name to the following value: config.connectivity_resource_network_access./Common/<network_access_resource_name>.client.ConnectionTrayIcon Note: <network access resource name> is the name of the network access resource. 2. Set the value to be of the type 'custom expression' and populate it with the following value (including the quotation marks): return "</ConnectionTrayIcon><connection_name_txt>F5VPN</connection_name_txt><ConnectionTrayIcon>" Note: The <connection_name_txt> tag contains the name of the adapter that the client will create. 3. After making these two changes, apply the access policy. The next time the VPN is established, a new virtual adapter entry will be created with the name provided in <connection_name_txt> tag.
Previously, on a Windows 10 system configured for a Unicode language (for example, Japanese, Korean, or Chinese) the client proxy autoconfig file was not assigned with Internet Explorer after the VPN connection was established. This issue has been fixed.