Bug ID 689982: FTP Protocol Security breaks FTP connection

Last Modified: Jan 29, 2019

Bug Tracker

Affected Product:  See more info
BIG-IP ASM(all modules)

Known Affected Versions:
12.1.0, 12.1.0 HF1, 12.1.0 HF2, 12.1.1, 12.1.1 HF1, 12.1.1 HF2, 12.1.2, 12.1.2 HF1, 12.1.2 HF2, 12.1.3, 12.1.3.1, 12.1.3.2, 12.1.3.3, 12.1.3.4, 12.1.3.5, 12.1.3.6, 12.1.3.7, 12.1.4, 13.0.0, 13.0.0 HF1, 13.0.0 HF2, 13.0.0 HF3, 13.0.1, 13.1.0, 13.1.0.1, 13.1.0.2, 13.1.0.3, 13.1.0.4, 13.1.0.5, 13.1.0.6, 13.1.0.7, 13.1.0.8, 13.1.1, 13.1.1.1, 13.1.1.2, 13.1.1.3, 13.1.1.4

Fixed In:
14.0.0

Opened: Oct 23, 2017
Severity: 3-Major

Symptoms

FTP Protocol Security breaks FTP connection.

Impact

-- RST on transaction. -- bd PLUGIN_TAG_ABORT messages in mpidump.

Conditions

-- ASM provisioned -- FTP profile (Local Traffic :: Profiles : Services : FTP) with 'Protocol Security' enabled is assigned to a virtual server.

Workaround

Create and use a custom "FTP Security Profile" instead of the system default one. 1. Navigate to Security :: Protocol Security : Security Profiles : FTP. 2. Create a custom FTP Security Profile alongside the system default named 'ftp_security'. 3. Navigate to Security :: Protocol Security : Profiles Assignment : FTP. 4. From the Assigned Security Profile drop-down menu, choose the newly created custom FTP Security Profile, instead of the pre-selected system default 'ftp_security'.

Fix Information

This release fixes an issue where the system default 'ftp_security' profile configuration was not fully loaded.

Behavior Change