Bug ID 692890: Adding support for BIG-IP 800 in 13.1.x

Last Modified: Nov 07, 2022

Bug Tracker

Affected Product:  See more info
BIG-IP All(all modules)

Known Affected Versions:
13.1.0, 13.1.0.1, 13.1.0.2, 13.1.0.3

Fixed In:
14.0.0, 13.1.0.4

Opened: Nov 05, 2017
Severity: 2-Critical

Symptoms

Installing software version 13.1.0 fails on BIG-IP 800. # tmsh show sys soft ---------------------------------------------------------Sys::Software Status Volume Product Version Build Active Status --------------------------------------------------------- HD1.1 BIG-IP 13.1.0 0.0.1868 no failed (Failed to install.) HD1.2 BIG-IP 13.0.0 0.0.1645 yes complete HD1.3 BIG-IP 11.6.0 0.0.401 no complete --------------------------- Sys::Software Update Check --------------------------- Check Enabled true Phonehome Enabled true Frequency weekly Status none Errors 0 The system logs the following messages in /var/log/liveinstall.log: info: Hardware is lm capable info: System is lm capable info: Adding application-package ltm7-application/noarch to transaction. info: Adding application-package ros7-application/noarch to transaction. info: Adding application-package sam-main/noarch to transaction. info: Adding application-package sum-application/noarch to transaction. info: Adding application-package ts-application/noarch to transaction. info: Adding application-package wa-master/noarch to transaction. info: Adding application-package (lm) woc-application-lm/noarch to transaction. error: Product has no root package for Mercury error: couldn't get package list file for LTM.ROS.SAM.SUM.TS.WA.WOC group Terminal error: Failed to install. *** Live install end at 2018/01/02 13:29:45: failed (return code 255) ***

Impact

Install/upgrade will fail.

Conditions

-- Installing/upgrading to v13.1.x. -- Using the BIG-IP 800 platform.

Workaround

None.

Fix Information

Installation now completes successfully on the BIG-IP 800 platform.

Behavior Change