Bug ID 696363: Unable to create SNMP trap in the GUI

Last Modified: Apr 10, 2019

Bug Tracker

Affected Product:  See more info
BIG-IP TMOS(all modules)

Known Affected Versions:
12.1.0, 12.1.0 HF1, 12.1.0 HF2, 12.1.1, 12.1.1 HF1, 12.1.1 HF2, 12.1.2, 12.1.2 HF1, 12.1.2 HF2, 12.1.3, 12.1.3.1, 12.1.3.2, 12.1.3.3, 12.1.3.4, 12.1.3.5, 12.1.3.6, 12.1.3.7, 12.1.4, 12.1.4.1

Opened: Nov 27, 2017
Severity: 4-Minor

Symptoms

Trying to create a SNMP trap may fail in the GUI with the following error message: An error has occurred while trying to process your request.

Impact

GUI parameter checking does not work as expected. BIG-IP Administrator is unable to create a SNMP trap session.

Conditions

-- Trap destinations are configured using the GUI: When trap destinations are configured in the GUI, the trap name is generated using the destination IP address. -- Traps of the same destination address were previously created and deleted.

Workaround

To work around this issue when using the GUI, remove all traps that have the same destination address as the new one that failed. Then re-add your destination. Tip: You can use tmsh to create/delete/modify SNMP traps, which enables viewing of the generated names, making it easier to understand what error has occurred.

Fix Information

None

Behavior Change