Last Modified: May 14, 2019
See more info
Known Affected Versions:
13.1.0, 126.96.36.199, 188.8.131.52, 184.108.40.206, 220.127.116.11, 18.104.22.168, 22.214.171.124, 126.96.36.199, 188.8.131.52, 13.1.1, 184.108.40.206
Opened: Nov 29, 2017
User is not able to reset the PIN when RSA SecurID or RADIUS Auth agent is included in access policy.
APM end users cannot reset the PIN or do not get authenticated.
- APM is licensed and provisioned. - RSA SecurID or RADIUS Auth agent is included in an access policy. - APM end user is challenged to reset the PIN or reenter the PIN/token.
There is no workaround.
APM users can now successfully reset the PIN or reenter the token.