Bug ID 696835: Secondary Authentication or SSO fail after changing AD or LDAP password

Last Modified: Nov 07, 2022

Bug Tracker

Affected Product:  See more info
BIG-IP APM(all modules)

Known Affected Versions:
13.1.0, 13.1.0.1, 13.1.0.2, 13.1.0.3, 13.1.0.4, 13.1.0.5, 13.1.0.6, 13.1.0.7, 13.1.0.8, 13.1.1, 13.1.1.2, 13.1.1.3, 13.1.1.4

Fixed In:
14.0.0, 13.1.1.5

Opened: Nov 30, 2017
Severity: 3-Major

Symptoms

APM end users cannot login, or single sign-on (SSO) can fail after changing AD or LDAP password

Impact

Authentication and SSO actions that rely on session.logon.last.password fail.

Conditions

-- APM is licensed and provisioned. -- Active Directory or LDAP Auth agent is used in the policy for authenticating the users. -- When logging on to APM, user is asked to change the password.

Workaround

There is no workaround.

Fix Information

APM SSO works fine after changing AD or LDAP password.

Behavior Change