Bug ID 696835: Secondary Authentication or SSO fail after changing AD or LDAP password

Last Modified: Nov 07, 2022

Bug Tracker

Affected Product:  See more info
BIG-IP APM(all modules)

Known Affected Versions:
13.1.0,,,,,,,,, 13.1.1,,,

Fixed In:

Opened: Nov 30, 2017
Severity: 3-Major


APM end users cannot login, or single sign-on (SSO) can fail after changing AD or LDAP password


Authentication and SSO actions that rely on session.logon.last.password fail.


-- APM is licensed and provisioned. -- Active Directory or LDAP Auth agent is used in the policy for authenticating the users. -- When logging on to APM, user is asked to change the password.


There is no workaround.

Fix Information

APM SSO works fine after changing AD or LDAP password.

Behavior Change