Bug ID 697616: Report Device error: crypto codec qat-crypto0-0 queue is stuck on vCMP guests

Last Modified: Nov 07, 2022

Bug Tracker

Affected Product:  See more info
BIG-IP TMOS(all modules)

Known Affected Versions:
12.1.0, 12.1.0 HF1, 12.1.0 HF2, 12.1.1, 12.1.1 HF1, 12.1.1 HF2, 12.1.2, 12.1.2 HF1, 12.1.2 HF2, 12.1.3, 12.1.3.1, 12.1.3.2, 12.1.3.3, 12.1.3.4, 13.0.0, 13.0.0 HF1, 13.0.0 HF2, 13.0.0 HF3, 13.0.1, 13.1.0, 13.1.0.1, 13.1.0.2, 13.1.0.3, 13.1.0.4, 13.1.0.5, 13.1.0.6, 13.1.0.7, 13.1.0.8

Fixed In:
14.0.0, 13.1.1, 12.1.3.5

Opened: Dec 05, 2017
Severity: 3-Major

Symptoms

Failure in SSL traffic in vCMP configurations. The system logs the following device error: -- crit tmm[17083]: 01010025:2: Device error: crypto codec qat-crypto0-0 queue is stuck. -- warning sod[7759]: 01140029:4: high availability (HA) crypto_failsafe_t qat-crypto0-0 fails action is failover.

Impact

The 'crypto queue stuck' message is reported, and failover will be triggered.

Conditions

-- vCMP guests when performing crypto operations. -- i5600, i5800, i7600, i7800, i10600, i10800, i12600, i12800, i15600, i15800 platforms.

Workaround

None.

Fix Information

The 'crypto queue stuck' issue on vCMP platforms no longer occurs.

Behavior Change