Bug ID 697616: Report Device error: crypto codec qat-crypto0-0 queue is stuck on vCMP guests

Last Modified: Sep 13, 2023

Affected Product(s):
BIG-IP TMOS(all modules)

Known Affected Versions:
12.1.2, 12.1.3,,,,, 13.0.0, 13.0.0 HF1, 13.0.0 HF2, 13.0.0 HF3, 13.0.1, 13.1.0,,,,,,,,

Fixed In:
14.0.0, 13.1.1,

Opened: Dec 05, 2017

Severity: 3-Major


Failure in SSL traffic in vCMP configurations. The system logs the following device error: -- crit tmm[17083]: 01010025:2: Device error: crypto codec qat-crypto0-0 queue is stuck. -- warning sod[7759]: 01140029:4: high availability (HA) crypto_failsafe_t qat-crypto0-0 fails action is failover.


The 'crypto queue stuck' message is reported, and failover will be triggered.


-- vCMP guests when performing crypto operations. -- i5600, i5800, i7600, i7800, i10600, i10800, i12600, i12800, i15600, i15800 platforms.



Fix Information

The 'crypto queue stuck' issue on vCMP platforms no longer occurs.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips