Bug ID 697847: Device RMA for Local Traffic can be incomplete if the device has IPFIX or Remote High-Speed Log Destinations

Last Modified: May 02, 2018

Bug Tracker

Affected Product:  See more info
BIG-IQ ADC(all modules)

Fixed In:
6.0.0

Opened: Dec 06, 2017
Severity: 3-Major

Symptoms

If you select "Remove Services" (RMA) for a managed device that has the newly added Log Destination objects IPFIX or Remote High-Speed Log, the removal can be incomplete leaving some objects for this device existing in the Local Traffic Configuration.

Impact

The RMA process will be incomplete, leaving objects such as Pools and Nodes for the RMAd device still in the Local Traffic configuration.

Conditions

This only happens if the RMA occurs for a BIG-IP that has Log Destinations IPFIX and/or Remote High-Speed Log

Workaround

Prior to RMA, you must manually remove any IPFIX or Remote High-Speed Log objects for this device. Go to Configuration -> Local Traffic -> Logs -> Log Destinations. One by one, edit each Log Destination of the above two kinds. In the 'Device Specific' section at the bottom of the screen, remove each object for the device to be RMAd. After this, RMA can proceed as normal with no side-effects.

Fix Information

None

Behavior Change