Bug ID 698429: Misleading log error message: Store Read invalid store addr 0x3800, len 10

Last Modified: Dec 20, 2018

Bug Tracker

Affected Product:  See more info
BIG-IP vCMP(all modules)

Known Affected Versions:
12.1.0, 12.1.0 HF1, 12.1.0 HF2, 12.1.1, 12.1.1 HF1, 12.1.1 HF2, 12.1.2, 12.1.2 HF1, 12.1.2 HF2, 12.1.3, 12.1.3.1, 12.1.3.2, 12.1.3.3, 12.1.3.4, 12.1.3.5, 12.1.3.6, 12.1.3.7, 12.1.4, 13.0.0, 13.0.0 HF1, 13.0.0 HF2, 13.0.0 HF3, 13.0.1, 13.1.0, 13.1.0.1, 13.1.0.2, 13.1.0.3, 13.1.0.4, 13.1.0.5

Fixed In:
14.0.0, 13.1.0.6

Opened: Dec 11, 2017
Severity: 3-Major

Symptoms

On rare occasions, messages like these can appear in /var/log/ltm: Oct 20 14:21:04 localhost notice mcpd[4139]: 01071038:5: Loading keys from the file. Oct 20 14:21:04 localhost notice mcpd[4139]: 01071038:5: Read the unit key file if exists. Oct 20 14:21:04 localhost notice mcpd[4139]: 01071038:5: Unit key hash from key header: 9d:e6:90:... Oct 20 14:21:04 localhost notice mcpd[4139]: 01071038:5: Unit key hash computed from read key:9d:e6:90:... Oct 20 14:21:04 localhost err mcpd[4139]: 010713d0:3: Symmetric Unit Key decrypt failure - decrypt failure Oct 20 14:21:04 localhost notice mcpd[4139]: 01071029:5: Symmmetric Unit Key decrypt Oct 20 14:21:04 localhost notice mcpd[4139]: 01071027:5: Master key OpenSSL error: 1506270960:error:06065064:digital envelope routines:EVP_DecryptFinal_ex:bad decrypt:evp_enc.c:587: Oct 20 14:21:04 localhost notice mcpd[4139]: 01071038:5: Attempting Master Key migration to new unit key. Oct 20 14:21:04 localhost warning chmand[5559]: 012a0004:4: Store Read invalid store addr 0x3800, len 10 Oct 20 14:21:04 localhost warning chmand[5559]: 012a0004:4: Store Read invalid store addr 0x3800, len 10 Oct 20 14:21:04 localhost warning mcpd[4139]: 012a0004:4: halStorageRead: unable to read storage on this platform. Oct 20 14:21:04 localhost notice mcpd[4139]: 01071029:5: Cannot open unit key store Oct 20 14:21:04 localhost notice mcpd[4139]: 01071038:5: Reloading the RSA unit to support config roll forward. Oct 20 14:21:04 localhost notice mcpd[4139]: 01071038:5: Loading keys from the file. Oct 20 14:21:04 localhost notice mcpd[4139]: 01071038:5: Read the unit key file if exists. Oct 20 14:21:04 localhost notice mcpd[4139]: 01071038:5: Unit key hash from key header: 9d:e6:90:... These messages are due to a transient failure reading the system's unit key from the virtual EEPROM on a vCMP guest. The error handling from this failure causes misleading messages, but it does successfully read the unit key during this error recovery.

Impact

None. These messages do not indicate an actual problem with the system.

Conditions

These messages can only happen on a vCMP guest with SecureVault, and are very rare.

Workaround

None

Fix Information

None

Behavior Change