Bug ID 698430: Attempts to back up over 500 BIG-IP devices fails

Last Modified: Nov 22, 2021

Affected Product(s):
BIG-IQ Device User Interface(all modules)

Known Affected Versions:
5.4.0, 5.4.0 HF1, 5.4.0 HF2

Opened: Dec 11, 2017

Severity: 3-Major


Attempting to back up over 500 BIG-IP devices fail with no error returned in the user interface. The restjavad logs have an error similar to: [WARN][11 Dec 2017 15:31:20 EST][ LogUncaughtExceptionHandler] Uncaught exception on thread 42 com.f5.rest.workers.storage.ShortTransactionRequestProcessor: java.lang.StackOverflowError


No backups are created.


This issue occurs when attempting to backup more than 500 BIG-IPs in a single task and the devices are selected individually and not by a device group.


The issue can be avoided by doing a group backup instead of selecting all the devices individually. Alternatively, the backups can be broken into groups of fewer than 500 BIG-IP devices.

Fix Information


Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips