Bug ID 701264: BSON-type UNDEFINED error after BIG-IQ version 5.3 to 5.4 upgrade

Last Modified: Sep 13, 2023

Affected Product(s):
BIG-IQ Platform(all modules)

Known Affected Versions:
5.0.0 HF1

Fixed In:
5.4.0 HF1

Opened: Jan 09, 2018

Severity: 3-Major

Related Article: K22136541

Symptoms

After upgrading BIG-IQ to version 5.4, when attempting to access BIG-IP LTM pools and pool members, you might receive the following error: 'Found unexpected BSON type UNDEFINED.'

Impact

Re-importing the device might fail and you might be unable to access pool members.

Conditions

This happens after upgrading to BIG-IQ 5.4. The pool members impacted are those located in the 'Common' partition without folders.

Workaround

None

Fix Information

This issue is now fixed.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips