Bug ID 702487: AD/LDAP admins with spaces in names are not supported

Last Modified: Nov 07, 2022

Affected Product(s):
BIG-IP APM(all modules)

Known Affected Versions:
12.1.0, 12.1.0 HF1, 12.1.0 HF2, 12.1.1, 12.1.1 HF1, 12.1.1 HF2, 12.1.2, 12.1.2 HF1, 12.1.2 HF2, 12.1.3,,,, 13.0.0, 13.0.0 HF1, 13.0.0 HF2, 13.0.0 HF3, 13.0.1, 13.1.0,,,,,

Fixed In:

Opened: Jan 18, 2018

Severity: 3-Major


If admin is imported from Active Directory (AD) or Lightweight Directory Access Protocol (LDAP) and the name contains spaces, Visual Policy Editor (VPE), import/export/copy/delete, etc., fail, and post an error message similar to the following: sourceMCPD::loadDll User 'test user' have no access to partition 'Common'. Note: Names containing spaces are not supported on BIG-IP systems.


VPE, import/export/copy/delete do not work.


-- Admin name containing spaces is imported from AD or LDAP. -- Attempt to perform operations in VPE.


There is no workaround other than to not use admin names containing spaces.

Fix Information

VPE and utilities operations are now supported, even for admins with spaces in names. However, F5 recommends against using spaces in admin names, and recommends that you modify the admin name to remove the spaces.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips