Bug ID 702869: Device-info does not return some crucial fields

Last Modified: Sep 29, 2022

Bug Tracker

Affected Product:  See more info
BIG-IP TMOS(all modules)

Known Affected Versions:
14.1.0,,,,,, 14.1.2,,,,,,,,, 14.1.3,, 14.1.4,,,,,,, 14.1.5,,, 15.0.0, 15.0.1,,,,, 15.1.0,,,,,, 15.1.1, 15.1.2,, 15.1.3,, 15.1.4,, 15.1.5,, 15.1.6,, 15.1.7, 16.0.0,, 16.0.1,,, 16.1.0, 16.1.1, 16.1.2,,, 16.1.3,,

Opened: Jan 19, 2018
Severity: 4-Minor


BIG-IQ sometimes fails to license a BIG-IP and logs the following error: Unable to assign license; Cannot grant license to null device <host> (<ip>) because it's not a BIG-IP.


BIG-IP device does not get activated.


-- Using BIG-IQ License Manager to activate a BIG-IP device. -- Activation is unsuccessful. This occurs intermittently after rebooting a BIG-IP device.


Restart restjavad daemon on the BIG-IP system: bigstart restart restjavad Once restjavad has been restarted, you can attempt to re-activate the BIG-IP device from the BIG-IQ.

Fix Information


Behavior Change