Bug ID 702869: Device-info does not return some crucial fields

Last Modified: Jul 29, 2020

Bug Tracker

Affected Product:  See more info
BIG-IP TMOS(all modules)

Known Affected Versions:
14.1.0, 14.1.0.1, 14.1.0.2, 14.1.0.3, 14.1.0.5, 14.1.0.6, 14.1.2, 14.1.2.1, 14.1.2.2, 14.1.2.3, 14.1.2.4, 14.1.2.5, 14.1.2.6, 15.0.0, 15.0.1, 15.0.1.1, 15.0.1.2, 15.0.1.3, 15.0.1.4, 15.1.0, 15.1.0.1, 15.1.0.2, 15.1.0.3, 15.1.0.4, 16.0.0

Opened: Jan 19, 2018
Severity: 4-Minor

Symptoms

BIG-IQ sometimes fails to license a BIG-IP and logs the following error: Unable to assign license; Cannot grant license to null device <host> (<ip>) because it's not a BIG-IP.

Impact

BIG-IP device does not get activated.

Conditions

-- Using BIG-IQ License Manager to activate a BIG-IP device. -- Activation is unsuccessful. This occurs intermittently after rebooting a BIG-IP device.

Workaround

Restart restjavad daemon on the BIG-IP system: bigstart restart restjavad Once restjavad has been restarted, you can attempt to re-activate the BIG-IP device from the BIG-IQ.

Fix Information

None

Behavior Change