Last Modified: Apr 25, 2024
Affected Product(s):
APM-Clients APM
Known Affected Versions:
12.1.3, 12.1.3.1, 12.1.3.2, 12.1.3.3, 12.1.3.4, 12.1.3.5, 12.1.3.6
Fixed In:
12.1.3.7
Opened: Jan 19, 2018 Severity: 3-Major
Windows Logon Integration feature might cause a Microsoft Windows logon screen freeze, making Windows OS unresponsive to any client end user actions.
Logon screen may hang, not allowing client user to type in credentials.
-- Client user putting laptop into sleep mode and waking it up multiple times. -- Possibly, only Windows 10 is affected.
Reinstall EdgeClient without the Windows Logon Integration Feature.
Previously, the Windows Logon Integration feature sometimes caused the Windows Logon screen to freeze. Now, this issue has been fixed. As a side effect of the fix, the Logon screen now shows duplicates of the pre-logon VPN Entries, which might be confusing for client users. One duplicate comes from the Microsoft Credentials Provider. For information on how to disable the default Microsoft Credentials Provider, see the Microsoft Windows article: How to disable additional credential providers :: https://social.technet.microsoft.com/Forums/windows/en-US/9c23976a-3e2b-4b71-9f19-83ee3df0848b/how-to-disable-additional-credential-providers.