Bug ID 703275: German Webtop help window is empty

Last Modified: May 01, 2019

Bug Tracker

Affected Product:  See more info
BIG-IP APM(all modules)

Known Affected Versions:
12.1.0, 12.1.0 HF1, 12.1.0 HF2, 12.1.1, 12.1.1 HF1, 12.1.1 HF2, 12.1.2, 12.1.2 HF1, 12.1.2 HF2, 12.1.3, 12.1.3.1, 12.1.3.2, 12.1.3.3, 12.1.3.4, 12.1.3.5, 12.1.3.6, 12.1.3.7, 12.1.4, 12.1.4.1, 13.0.0, 13.0.0 HF1, 13.0.0 HF2, 13.0.0 HF3, 13.0.1, 13.1.0, 13.1.0.1, 13.1.0.2, 13.1.0.3, 13.1.0.4, 13.1.0.5, 13.1.0.6, 13.1.0.7, 13.1.0.8, 13.1.1, 13.1.1.1, 13.1.1.2, 13.1.1.3, 13.1.1.4, 13.1.1.5

Opened: Jan 23, 2018
Severity: 3-Major

Symptoms

APM end user configured to use the German language sees empty Webtop help window.

Impact

Help window is empty. Cannot read help.

Conditions

-- APM end user configured to use the German language. -- Webtop has been reached and help button clicked.

Workaround

The following workarounds are available. For each existing Webtop, perform these steps: 1. Go [Text] tab of Customization. 2. Go to Webtop : name : Full Webtop : Help. 3. Replace all double quotation marks: " with single quotation marks: '. 4. Save/Apply For new Webtops, edit the default_webtop.xml to use single quotation marks for language "de", for example, using the vi editor, follow these steps: 1. Type vi and press return. 2. Open /var/sam/www/php_include/webtop/renderer/customization/webtop/default_webtop.xml. 2. For language "de" inside <help_webtop_text> all double quotation marks: " with single quotation marks: '. Now, all new groups have ' by default.

Fix Information

None

Behavior Change