Bug ID 703509: Non-admin user is unable to run save /sys config in tmsh if the admin user is disabled

Last Modified: Sep 13, 2023

Affected Product(s):
BIG-IP TMOS(all modules)

Known Affected Versions:
11.5.4, 11.5.5, 11.5.6, 11.5.7, 11.5.8, 11.5.9, 11.5.10, 11.6.3, 11.6.3.1, 11.6.3.2, 11.6.3.3, 11.6.3.4, 11.6.4, 11.6.5, 11.6.5.1, 11.6.5.2, 11.6.5.3, 12.1.2, 12.1.3, 12.1.3.1, 12.1.3.2, 12.1.3.3, 12.1.3.4, 12.1.3.5, 12.1.3.6, 12.1.3.7, 12.1.4, 12.1.4.1, 12.1.5, 12.1.5.1, 12.1.5.2, 12.1.5.3, 12.1.6, 13.0.0, 13.0.0 HF1, 13.0.0 HF2, 13.0.0 HF3, 13.0.1, 13.1.0, 13.1.0.1, 13.1.0.2, 13.1.0.3, 13.1.0.4, 13.1.0.5, 13.1.0.6, 13.1.0.7, 13.1.0.8, 13.1.1, 13.1.1.2, 13.1.1.3, 13.1.1.4, 13.1.1.5, 13.1.3, 13.1.3.1, 13.1.3.2, 13.1.3.3, 13.1.3.4, 13.1.3.5, 13.1.3.6, 13.1.4, 13.1.4.1, 13.1.5, 13.1.5.1, 14.0.0, 14.0.0.1, 14.0.0.2, 14.0.0.3, 14.0.0.4, 14.0.0.5, 14.0.1, 14.0.1.1

Fixed In:
14.1.0

Opened: Jan 24, 2018

Severity: 4-Minor

Symptoms

Non-admin user is unable to run save /sys config in tmsh if the admin user is disabled. ...notice tmsh[32418]: 01420003:5: Cannot load user credentials for user "admin" Current session has been terminated. ...notice tmsh[32418]: 01420003:5: The current session has been terminated. ...err tmsh[32417]: 01420006:3: Project-Id-Version: f5_tmsh 9.7.0 POT-Creation-Date: 2008-05-13 16:18-0700 PO-Revision-Date: YEAR-MO-DA HO:MI+ZONE Last-Translator: F5 Networks <support@f5.com> Language-Team: LANGUAGE <en@li.org> MIME-Version: 1.0 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: 8bit ...err tmsh[32415]: 01420006:3: UCS saving process failed.

Impact

User is unable to save the configuration.

Conditions

The default admin account is disabled, using an alternate user that has the administrator role.

Workaround

A user with the administrator role can save the config. The root user can save the config.

Fix Information

If the admin user is not the default user, a non-admin user is able to save the config in tmsh.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips