Bug ID 704450: bigd may crash when the BIG-IP system is under extremely heavy load, due to running with incomplete configuration

Last Modified: May 23, 2019

Bug Tracker

Affected Product:  See more info
BIG-IP LTM(all modules)

Known Affected Versions:
11.6.0, 11.6.0 HF1, 11.6.0 HF2, 11.6.0 HF3, 11.6.0 HF4, 11.6.0 HF5, 11.6.0 HF6, 11.6.0 HF7, 11.6.0 HF8, 11.6.1, 11.6.1 HF1, 11.6.1 HF2, 11.6.2, 11.6.2 HF1, 11.6.3, 11.6.3.1, 11.6.3.2, 11.6.3.3, 11.6.3.4, 11.6.4, 12.0.0, 12.0.0 HF1, 12.0.0 HF2, 12.0.0 HF3, 12.0.0 HF4, 12.1.0, 12.1.0 HF1, 12.1.0 HF2, 12.1.1, 12.1.1 HF1, 12.1.1 HF2, 12.1.2, 12.1.2 HF1, 12.1.2 HF2, 12.1.3, 12.1.3.1, 12.1.3.2, 12.1.3.3, 12.1.3.4, 12.1.3.5, 12.1.3.6, 12.1.3.7, 12.1.4, 12.1.4.1, 13.0.0, 13.0.0 HF1, 13.0.0 HF2, 13.0.0 HF3, 13.0.1, 13.1.0, 13.1.0.1, 13.1.0.2, 13.1.0.3, 13.1.0.4, 13.1.0.5, 13.1.0.6, 13.1.0.7, 13.1.0.8, 13.1.1, 13.1.1.1, 13.1.1.2, 13.1.1.3, 13.1.1.4, 13.1.1.5, 14.0.0, 14.0.0.1, 14.0.0.2, 14.0.0.3, 14.0.0.4, 14.1.0, 14.1.0.1

Fixed In:
15.0.0, 14.1.0.2

Opened: Jan 31, 2018
Severity: 3-Major

Symptoms

A rarely seen scenario exists where 'bigd' crashes when the BIG-IP system is under extremely heavy load, due to 'bigd' running with an incomplete configuration and attempting to interact with 'mcpd' prior to being fully configured by 'mcpd'. This may occur when 'mcpd' is sufficiently delayed in configuring 'bigd' upon 'bigd' process start (at system-start, or upon 'bigd' process re-start), such that 'bigd' attempts to report monitoring results to 'mcpd' prior to fully receiving its configuration (from 'mcpd').

Impact

Monitoring is delayed while bigd is restarting. If the load lasts for a long enough period of time, bigd might repeatedly fail to start and monitoring will not resume. In some cases 'bigd' may run with an incomplete configuration.

Conditions

BIG-IP is under heavy load; and 'bigd' process is (re-)started; and 'mcpd' is delayed in relaying the full configuration to 'bigd'; and 'bigd' attempts to report monitoring results to 'mcpd'.

Workaround

Reduce the load on the system.

Fix Information

'bigd' does not crash and runs with complete configuration when (re-)starting when BIG-IP runs under heavy configuration resulting in 'mcpd' delaying its configuration of 'bigd'.

Behavior Change