Last Modified: Nov 07, 2022
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Known Affected Versions:
13.0.0, 13.0.0 HF1, 13.0.0 HF2, 13.0.0 HF3
Opened: Jan 31, 2018
Related Article: K48400754
Either of the following symptoms: -- F5 VPN and F5 EPI do not start from Google Chrome 64+ browser. -- Depending on the version of F5 VPN/F5 EPI, F5 VPN and F5 EPI do not update itself or other components when launched from F5 BIG-IP Webtop by Chrome 64+ browser.
Either of the following outcomes: -- Cannot establish VPN or pass Endpoint Inspection. -- F5 Networks components are not updated properly.
-- Microsoft Windows clients connecting using Google Chrome 64.0.3282.119 or later. -- Launching from BIG-IP Webtop
You can use Firefox or Edge browser to launch F5 VPN/F5 EPI. There is no workaround for Chrome.
F5 VPN and F5 EPI now properly consume data processed by Chrome 64+. Because earlier versions of F5 VPN or F5 EPI do not work properly with the Chrome 64+ browser, on those releases applications must be reinstalled out-of-band (by standalone installer, link available in Admin UI and APM Webtop), or by launching F5 VPN/F5 EPI from another browser (such as Firefox or Edge).