Last Modified: Apr 28, 2025
Affected Product(s):
APM-Clients APM
Known Affected Versions:
7.1.6, 7.1.6.1, 7.1.7, 7.1.7.1, 7.1.7.2, 7.1.8, 7.1.8.1, 7.1.8.2, 7.1.8.3, 7.1.8.4, 7.1.8.5, 7.1.9, 7.1.9.7, 7.1.9.8, 7.1.9.9
Fixed In:
13.0.1
Opened: Jan 31, 2018 Severity: 3-Major Related Article:
K48400754
Either of the following symptoms: -- F5 VPN and F5 EPI do not start from Google Chrome 64+ browser. -- Depending on the version of F5 VPN/F5 EPI, F5 VPN and F5 EPI do not update itself or other components when launched from F5 BIG-IP Webtop by Chrome 64+ browser.
Either of the following outcomes: -- Cannot establish VPN or pass Endpoint Inspection. -- F5 Networks components are not updated properly.
-- Microsoft Windows clients connecting using Google Chrome 64.0.3282.119 or later. -- Launching from BIG-IP Webtop
You can use Firefox or Edge browser to launch F5 VPN/F5 EPI. There is no workaround for Chrome.
F5 VPN and F5 EPI now properly consume data processed by Chrome 64+. Because earlier versions of F5 VPN or F5 EPI do not work properly with the Chrome 64+ browser, on those releases applications must be reinstalled out-of-band (by standalone installer, link available in Admin UI and APM Webtop), or by launching F5 VPN/F5 EPI from another browser (such as Firefox or Edge).