Bug ID 705803: Internet Explorer does not offer F5 VPN or F5 EPI for installation when UAC is disabled

Last Modified: Jul 12, 2023

Affected Product(s):
BIG-IP APM(all modules)

Known Affected Versions:
14.0.0,,,,,, 14.0.1,

Opened: Feb 07, 2018

Severity: 4-Minor


When an APM end user first tries to open Network Access resources from webtop, or to pass Endpoint Inspection from a Microsoft Windows system with User Access Control (UAC) disabled, Internet Explorer 11 does not offer F5 VPN or F5 EPI for installation. Instead, it assumes that F5 VPN/F5 EPI is already installed.


The APM end user has to click a 'download' link instead of having F5 VPN/F5 EPI automatically download.


-- Windows 7. -- UAC is disabled. -- F5 VPN/F5 EPI is not installed on the system.


Click the 'Download' link manually and install F5 VPN/F5 EPI.

Fix Information


Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips