Last Modified: Jan 20, 2023
Affected Product:
See more info
BIG-IP LTM
Known Affected Versions:
13.1.0, 13.1.0.1, 13.1.0.2, 13.1.0.3, 13.1.0.4, 13.1.0.5, 13.1.0.6, 13.1.0.7, 13.1.0.8, 13.1.1, 13.1.1.2, 13.1.1.3, 13.1.1.4, 13.1.1.5, 13.1.3, 13.1.3.1, 13.1.3.2, 13.1.3.3, 13.1.3.4, 13.1.3.5, 13.1.3.6, 13.1.4, 13.1.4.1, 13.1.5, 13.1.5.1, 14.1.0, 14.1.0.1, 14.1.0.2, 14.1.0.3, 14.1.0.5, 14.1.0.6, 14.1.2, 14.1.2.1, 14.1.2.2, 14.1.2.3, 14.1.2.4, 14.1.2.5, 14.1.2.6, 14.1.2.7, 14.1.2.8, 14.1.3, 14.1.3.1, 14.1.4, 14.1.4.1, 14.1.4.2, 14.1.4.3, 14.1.4.4, 14.1.4.5, 14.1.4.6, 14.1.5, 14.1.5.1, 14.1.5.2, 14.1.5.3
Opened: Feb 14, 2018
Severity: 4-Minor
The BIG-IP GUI no longer presents a login dialog if a GUI's session becomes invalidated while it is viewing a partition that has subsequently been deleted.
Unable to log into the BIG-IP GUI. The UI consists of a grey backdrop colour with a partially drawn login field. There is no way to enter text into the field, so there is no way to log in. You must use SSH to log into the device and restart the tomcat process. In the browser's JavaScript console, the following message may be seen: Uncaught TypeError: Cannot read property 'style' of null at window.onload (login.jsp:35).
-- A GUI session is logged in and a non-/Common partition is selected. -- The GUI session expires or is invalidated (producing the message 'Your login credentials are no longer valid'). -- While in that state, the selected partition is deleted via an SSH session. -- A subsequent attempt is made to log into the GUI (in any browser).
Use SSH to log into the device, and restart the tomcat process: tmsh restart sys service tomcat
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