Bug ID 708858: F5 VPN app quits when new uncached website is browsed to in Safari's new tab

Last Modified: Sep 06, 2019

Bug Tracker

Affected Product:  See more info
BIG-IP APM(all modules)

Known Affected Versions:
13.1.0, 13.1.0.1, 13.1.0.2, 13.1.0.3, 13.1.0.4, 13.1.0.5, 13.1.0.6, 13.1.0.7, 13.1.0.8, 13.1.1, 13.1.1.1, 13.1.1.2, 13.1.1.3, 13.1.1.4, 13.1.1.5, 13.1.3, 14.1.0, 14.1.0.1, 14.1.0.2, 14.1.0.3, 14.1.0.4, 14.1.0.5, 14.1.0.6, 14.1.2

Opened: Mar 05, 2018
Severity: 3-Major

Symptoms

F5 VPN app will quit in some cases when safari is configured with "Preload Top hit in the background" setting.

Impact

F5 VPN app will quit and network access will be disrupted

Conditions

- F5 VPN app has established network access with BIG-IP - Safari with "Preload Top hit in the background" setting - top hit website is BIG-IP virtual server (which is typically the on freshly installed system or browser with all types of cache cleaned).

Workaround

There are few workarounds - Preference -> Search -> "Preload Top hit in the background" - Visit other website before hitting BIG-IP to make other website 'top hit' - Relaunch the session again

Fix Information

None

Behavior Change