Bug ID 709491: Azure: After the reboot, SSH Connectivity for the user account created through ARM template is lost when MCPD configuration-load fails.

Last Modified: Jul 12, 2023

Affected Product(s):
BIG-IP MA-VE(all modules)

Known Affected Versions:
13.0.0, 13.0.0 HF1, 13.0.0 HF2, 13.0.0 HF3, 13.0.1

Opened: Mar 09, 2018

Severity: 3-Major

Symptoms

After the reboot, SSH connectivity for the user account created using the ARM template is lost, in case of a failed MCPD configuration-load in Azure.

Impact

SSH connectivity through the ARM-template-created user is lost.

Conditions

-- BIG-IP instance is deployed in Azure. -- A misconfiguration in the saved MCPD configuration causes configuration-load failure in MCPD after the reboot.

Workaround

Access the BIG-IP system through the 'admin account using the password configured using the ARM template or through the SSH key. 'admin' account access is not lost, even when MCPD configuration-load fails.

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips