Bug ID 709573: Changing the discovery address or management IP could cause BIG-IQ to not function

Last Modified: May 08, 2019

Bug Tracker

Affected Product:  See more info
BIG-IQ Platform(all modules)

Known Affected Versions:
5.3.0, 5.4.0, 5.4.0 HF1, 5.4.0 HF2

Fixed In:
6.0.0

Opened: Mar 09, 2018
Severity: 3-Major

Symptoms

If you change the management address or discovery address in an HA environment through DHCP or tmsh, the BIG-IQ might stop functioning when you restart.

Impact

BIG-IQ won't be able to function because it cannot reach its stored data.

Conditions

This can happen when you use DHCP without a static IPAM lease or if you change the IP address via tmsh.

Workaround

None

Fix Information

Now if the IP address is altered in a standalone configuration, the datastore configuration will be corrected. In an HA configuration, this will still lead to a non-functioning system. It is highly recommend that users use a static IP or an infinite lease through DHCP/IPAM

Behavior Change