Bug ID 710077: HA status on the primary can be incorrect

Last Modified: Jul 22, 2020

Bug Tracker

Affected Product:  See more info
BIG-IQ Platform(all modules)

Known Affected Versions:
5.2.0, 5.3.0, 5.4.0, 5.4.0 HF1, 5.4.0 HF2

Opened: Mar 13, 2018
Severity: 3-Major

Symptoms

The high availability (HA) status on the primary node can show green/success even though the secondary node is unable to get a heartbeat message from the primary. The secondary node will show the failed status.

Impact

This can give the user false confidence that the pair is operating correctly. There is no risk of data loss in this scenario

Conditions

For this scenario, both the primary and secondary must be running. The connection between the primary and secondary needs to be blocked or not functional for port 443 (https).

Workaround

None

Fix Information

None

Behavior Change